Vanestra Nova Court — Fashion / Apparel Retail • Biñan City, Laguna Block 2 Lot 17 Saint Francis Street, Barangay San Antonio, Biñan City, Laguna
Privacy First

Privacy Policy

Your trust matters to us. This Privacy Policy explains how Vanestra Nova Court collects, uses, protects, and respects your information when you shop or interact with us—online or offline.

1) Information We Collect

We collect only what we need to serve you well:

  • Contact details (name, email, phone) for inquiries, orders, and follow-ups.
  • Delivery information (address and instructions) to fulfill your purchase.
  • Order preferences (sizes, colors, notes) to tailor your items correctly.
  • Technical data (device, browser, usage) to improve site performance and security.
  • Payment-related notes for coordination; actual payments are processed via your chosen provider.

2) How We Use Your Information

We use your data to provide a smooth, personalized experience:

  • Process and confirm orders, including product availability and preferences.
  • Coordinate delivery schedules and keep you updated on status.
  • Send essential communications (order verification, payment links, support).
  • Enhance site security, performance, and usability.
  • Comply with legal and regulatory requirements when applicable.

3) Sharing and Disclosure

We limit sharing to what is necessary:

  • Trusted delivery partners for shipping and logistics.
  • Payment partners when you proceed with a chosen payment method.
  • Service providers for security, analytics, and site functionality.
  • Compliance with lawful requests or to protect our rights and customers.

We do not sell your personal data.

4) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While no method is 100% perfect, we continuously improve our practices to keep your data safe.

5) Your Choices and Rights

  • Access or update your details by contacting us.
  • Request deletion of data we are not legally required to keep.
  • Opt out of non-essential messages; essential updates (like order status) will still be sent.

6) Cookies and Tracking

We may use cookies or similar tools to maintain site functionality, remember preferences, and improve performance. You can adjust your browser settings to manage or disable cookies, but some features may be affected.

7) Retention

We keep information only as long as needed for the purposes outlined here or as required by law. When no longer necessary, we aim to delete or anonymize it responsibly.

8) Minors

Our services are intended for adults. If we learn that we have collected personal data from a minor without proper consent, we will act to remove it promptly.

9) Updates to This Policy

We may update this Privacy Policy to reflect improvements or legal requirements. Significant changes will be noted on this page with an updated date.

10) Contact Us

For privacy questions, requests, or feedback, please reach out: